Relais And Chateaux

Relais & Chateaux Annual Sales Grow 22.8 Percent

Jaume Tapies, Chairman of the Board, commented, "To close this period with such positive results is extremely satisfying for the Association and our member properties.  We have traversed a period of global crisis in the travel industry.  Consumer confidence is returning and our key markets in the US, UK and continue to rebound with a highly encouraging number of advance bookings.  We have experienced a healthy increase in revenue and strong growth in membership this year, and with the strategic direction of the Association, the level of excellence of our properties and the personal commitment of our hoteliers, restaurateurs and chefs, I fully expect our growth to continue."

True to its mission to spread its unique "art de vivre" around the world, Relais & Chateaux accepted 40 new members in 6 new countries and 8 new major cities.The Association continued its expansion with the "Roads of Happiness", or unique itineraries, which offer customers the best way to discover a region.

Fine dining, a standard defining the Association of 500 properties, has been strengthened with the addition of 26 new Grands Chefs Relais & Chateaux, which represents the highest level of gastronomic excellence.

Club membership 5C, a Relais & Châteaux network of customers who stayed over 15 nights a year in a Relais & Chateaux, has risen to 11,500, an increase of 15% over the same period last year last.  Unique events centered around gastronomy, such as the exceptional Diner des Grands Chefs at the Chateau de , along with a variety of oenology and cultural events, were held for members of the Club this year.

The brand continues to maintain its strong position in technological innovation through its website, www.relaischateaux.com , which is available in 7 languages including Japanese and Mandarin and has more than 550,000 unique visitors per month.  Its updated iPhone application has been downloaded more than 75,000 times with an average of 20,000 monthly users.  The brand also expanded its activity in social media.  The Facebook page now registers more than 20,000 fans, and the Association is now on Twitter with more than 2,000 followers.

Relais & Chateaux reports on a good year « Hotel & Restaurant

Jaume Tàpies, chairman of the Relais & Chateaux board, said: “To close this period with such positive results is extremely satisfying for the association and our member properties. We have traversed the period of global crisis in a healthy state and in this economic climate the strategic direction of the association, the level of excellence of our properties and the personal commitment of our hoteliers, restaurateurs and chefs continue to be affirmed. “Furthermore, our source markets of the USA, UK and France continue to rebound and we see consumer confidence has returned with highly encouraging numbers of advanced bookings.”

In the picture above are Liz McGrath (left), owner of three luxury hotels in the Western Cape, and Annie-Claude Bergonzoli, who heads Relais & Chateaux operations in Southern Africa. The picture was taken at the Cellars-Hohenort, McGrath’s  hotel in Constantia, where Relais & Chateaux has its South African head office.

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